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Repair of Out-of-Warranty WPI Equipment
WPI offers a full-service repair facility if your out-of-warranty equipment malfunctions or fails to power up.
The WPI repair plan offers fixed prices for your repairs regardless of the issue. The prices are based on whether or not the instrument powers on. You know the cost of your repair up front before you even send in your unit. If your unit powers on but is malfunctioning, you need a WPI REFRESH. If your unit fails to power on, you need a WPI REVIVE.
Benefits
Repair including necessary replacement parts | ||
Cleaning and calibration or verification against WPI internal standards using NIST traceable equipment (when applicable) A certificate is supplied. |
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Minimize downtime with 5-day turnaround time, once the unit is received at the WPI Service Center |
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FREE ground shipping from the WPI Service Center |
NOTE: WPI products more than 10 years old are considered obsolete. They are ineligible for the REFRESH and REVIVE programs.
Contact WPI Service Department now to REFRESH your Out-of-Warranty equipment.
Call: (800) 866-1974 or Email: [email protected]
Decontamination Prior to Sending Equipment to WPI Service Center
An instrument that is sent to the WPI Service Center needs to be decontaminated to prevent health risks.
- Observe the notes on the decontamination certificate.
- Decontaminate all the parts you would like to send to WPI.
- Download the Decontamination Certificate and include it when you ship your unit to the WPI Service Center.
NOTE: Equipment needs to be operational for this service.