WPI is an ISO 9001:2008 Certified Company
You deserve our very best, and WPI is dedicated to ensuring contractual, regulatory and organizational compliance, while achieving the highest level of customer satisfaction. We are committed to continuous improvement in the quality and delivery of all activities and operations throughout the organizations. After almost 50 years in business, our customers understand our commitment to innovation, research and quality. WPI's ISO 9001:2008 certification is yet another way for us to demonstrate our commitment to you.
What is ISO 9001:2008?
ISO 9001:2008 Certification defines a company’s quality management system and is hinged on providing the customer with quality products they expect to receive.
Quality Processes that ISO 9001:2008 Certification Requires
In order for our home office and manufacturing plant to qualify for ISO-9001:2008 certification, the following processes had to be documented:
- Implemented and documented Quality Management System
- Management process in place for the review of quality performance that identifies areas of improvement
- Formal procedure that identifies corrective and preventative actions (CAPA)
- On-going employee training on quality assurance
- Quality manual with documented procedures for ISO9001:2008.
- Documented complaint handling procedure
Monitoring Our Processes
WPI continuously monitors the working processes to ensure that quality is assured.
Routine Audits of ISO 9001 Processes
Audits are carried out to ensure that the quality of our processes in place comply with ISO 9001 standards. The goal of our audits is to continually make improvements of internal processes and increase customer satisfaction.
You expect a higher level of quality when you place an order with WPI, so we took steps to ensure your continued satisfaction. In 2014, Perry Johnson Registrars, Inc. certified the WPI Sarasota headquarters in respect to its "research, development, acquisition, manufacturing and sales of biomedical research equipment." With ongoing improvements, you get the benefit of our improved efficiency and our commitment to you.
If you have any questions, please give us a call at 866.606.1974 (Toll Free in the USA) or email us at firstname.lastname@example.org.